We work with management teams to improve operations, implement change, and support ERP go-live.
Canada-wide · SAP and SAP Business One · PMP certified
You know what needs to change. You want someone who will do the work alongside your team and see it through.
You have the mandate. We take the business-process side so your team stays on the work you were hired for.
Plenty of companies already know what to do. The assessment is done, the roadmap is approved, and then everyone goes back to their day job.
Hand us the plan and we build the delivery around it. Owners, milestones, a weekly rhythm, and someone on site keeping it moving with your people.
Five areas of work, plus one that comes later. Every engagement finishes the same way, with your team owning the process.
Reshaping how the operation runs, and taking people with you. Business analysis, process redesign, new roles and reporting lines, SOPs and KPIs — plus the communication, training and day-to-day support that carry a team through the change rather than around it.
Procurement, sourcing, supplier management, inventory, demand planning, warehousing, logistics and production coordination.
The business side of your implementation. Readiness, workflow design, master data, testing, cutover support and the weeks that follow launch.
Process mapping, root-cause analysis, waste reduction and KPI development, plus training and the review routines that keep the gains in place.
Interim supply chain, procurement or transformation leadership through a restructuring or any period of transition, including cover for a leadership gap. Usually two to three days a week, always ending in handover.
Brand building, business and sales analysis, content and websites — for clients who are ready to grow demand.
Your implementation partner sets up the software. Someone still has to make sure purchasing, inventory, warehouse, production and order management work the way the business actually runs. That is the part we take on.
We are not the software vendor and not the technical integrator. We handle the business side, alongside your implementation partner. Our experience is strongest in SAP and SAP Business One, and the approach carries over to other systems.
Most consultancies finish at stage two. We're measured on stage six.
What actually happens today, on the floor rather than on the process map.
The target process, roles, SOPs and KPIs, built with the people who will run them.
The change gets made, with us inside the team rather than reporting on it.
Temporary operational leadership through the restructuring, holding the team steady while roles settle.
Adjusting and monitoring until performance holds on its own.
Coaching, ownership transfer and a clean exit. Every engagement ends here.
Hands-on operational work delivered in these environments:
The same approach travels well into 3PL and logistics, food and hospitality, service businesses and growing SMEs. In regulated environments we handle operations and supply chain, working alongside your quality and regulatory specialists.
Our marketing team works with clients who have their operations in order and now want to grow the top line. It also stands on its own for businesses that just need the marketing side handled.
ServiaIQ is a Canadian consultancy built on a simple idea. A change only counts once it is running and the team owns it.
We come from operations rather than from a slide deck. That background covers more than a decade of leading procurement, supply chain and multi-company operations, building distribution from the ground up, running SAP and SAP Business One from the business side, and working inside regulated production alongside quality teams.
Alongside the operational work we do business analysis, team training and brand building, so a client can take an improvement all the way through to how the business presents itself and sells.
The senior person you meet is the person who does the work. When a project calls for a specialist we bring one in, and we tell you up front.
Tell us what is changing and when suits you. No charge and no obligation. You will come away with a clear view of what it would take.